Amazon Web Services (AWS) is the most comprehensive and widely adopted cloud platform globally, offering over 200 fully-featured services through its global network of data centers. Millions of customers, including the fastest-growing startups, the largest enterprises, and leading government agencies, use AWS to reduce costs, become more flexible, and innovate faster.


  • 1

    Verified Operational Skills

    AWS has been providing cloud services to millions of customers worldwide for over 16 years, executing a variety of use cases. Compared to other cloud providers, AWS has the most excellent operational experience and a larger scale.

  • 2

    The Fastest Pace of Innovation

    Through AWS, you can leverage the latest technology to experiment and innovate faster. We are continuously accelerating our pace of innovation and investing heavily in cutting-edge technologies to help you achieve your business transformation goals. Additionally, AWS has developed Amazon SageMaker, a fully managed machine learning service, to assist developers and scientists in handling everyday tasks related to machine learning without the need for prior experience.

  • 3

    The utmost in security.

    Supported by a comprehensive set of cloud security tools, encompassing over 300 security, compliance, and governance features. AWS adheres to 98 security standards and compliance certifications, and all 117 AWS services that store customer data offer encryption capabilities.

  • 4

    The largest customer and partner community.

    AWS boasts the largest and most dynamic community, including millions of active customers and tens of thousands of partners worldwide. Customers span nearly every industry, of varying sizes, including startups, enterprises, and public sector organizations.

  • 5

    The most extensive feature set.

    Compared to any other cloud provider, AWS offers a broader and richer range of services, from foundational infrastructure technologies like computing, storage, and databases to emerging technologies such as machine learning, artificial intelligence, data lakes, analytics, and the Internet of Things. This allows you to migrate your existing applications to the cloud more quickly, easily, and cost-effectively, enabling you to create the ideal operational environment you envision.


  • The AWS global network spans regions.

    AWS possesses the most extensive global cloud infrastructure. The AWS region and availability zone model has been recognized by Gartner and recommended for running mission-critical enterprise applications. There are 21 regions, 66 availability zones, and 180 points of presence in the network.

    The AWS global network spans regions.
  • The cloud computing leader.

    Gartner Research has positioned AWS in the Leader quadrant of the 2021 Magic Quadrant for Cloud Infrastructure and Platform Services (CIPS). In this Magic Quadrant, CIPS is defined as 'standardized, highly automated product or service offerings, in which infrastructure resources (e.g., compute, networking, and storage) are complemented by integrated platform services.' Caption: Gartner: 2021 Magic Quadrant for Cloud Infrastructure and Platform Services.

    The cloud computing leader.


  • Amazon EC2

    Virtual servers in the cloud.

  • Amazon Simple Storage Service (S3)

    Scalable cloud storage.

  • Amazon Aurora

    High-performance managed relational databases with full compatibility for MySQL and PostgreSQL.

  • Amazon DynamoDB

    Managed NoSQL databases.

  • Amazon RDS

    Managed relational database services for MySQL, PostgreSQL, Oracle, SQL Server, and MariaDB.

  • AWS Lambda

    Running code without having to consider servers.

  • Amazon VPC

    Isolated cloud resources.

  • Amazon Lightsail

    Launching and managing virtual private servers.

  • Amazon SageMaker

    Large-scale building, training, and deploying machine learning models.


  • Blockchain


  • Game


  • Internet of Things

    Internet of Things

  • Semiconductor


  • Advertising and Marketing

    Advertising and Marketing

  • Retail


  • Media and Entertainment

    Media and Entertainment

  • Travel and Tourism

    Travel and Tourism

  • Education


  • Healthcare and Life Sciences

    Healthcare and Life Sciences

  • Government


  • Power source

    Power source

  • Industry


  • Manufacturing


  • Car


  • Consumer packaged products

    Consumer packaged products


Content Basic Level Development Level Business Level Enterprise Level
Support Service Languages: English, Chinese V V V V
Documentation, Whitepapers, Forums V V V V
Professional Billing Backend V V V V
Unlimited OEM Work Order Support Services    V V V
Preliminary Troubleshooting of Service Abnormalities   V V V
Customer Service Case Level [1]   System Damage: < 12 hours** General Guidance: < 24 hours** Production System Down: < 1 hour Production System Damage: < 4 hours System Damage: < 12 hours General Guidance: < 24 hours Critical Business System Down: < 15 minutes Production System Down: < 1 hour Production System Damage: < 4 hours System Damage: < 12 hours General Guidance: < 24 hours
Work Order Progress Tracking  
Phone and Group Support for Technical Issues  
Support Services for High-Impact Issues   5X8 7X24 7X24
AWS Personal Health Dashboard  
AWS Trusted Advisor[2]   7 Core Items Check Comprehensive Inspection Comprehensive Inspection
Escalation of Case Levels [3]    
AWS Support API    
Technical Account Manager (TAM)      
AWS ECS Automatic Scheduling/Backup      
AWS RDS Automatic Scheduling/Backup      
AWS EKS Cluster Version Update      
Training       Access to Online Self-Paced Labs
Cost [4]   Please refer to detailed pricing. Please refer to detailed pricing. Please refer to detailed pricing.